Disaster recovery is an important client concern to iTouchPoint and it is supervised and optimized to provide the highest level of
business continuity. iTouchPoint believes in drawing up disaster recovery plans based on generic as well risks specific to clients.
The following are iTouchPoint’s "Disaster Recovery Management" Highlights:
Redundant Equipment
- Access Points, Switches, CPU's for handling fail-over
- Backup 800# Connectivity
Power Backups
- UPS and generator backups
Back-up Resources
- Trained resources buffer for spikes & absence
Multiple Paths
- Redundant end-to-end fiber optic connectivity to USA through the Pacific and Atlantic routes.
Multiple Sites
Data Protection
- Regular data back-ups
- Encryption & Firewalls
