Risk Management - Collections

iTouchPoint's collection programs are designed to ensure efficient collection of financial commitments in a way that will retain your most valuable asset - your customers.

iTouchPoint Collections Outsourcing Solutions are designed to become an integrated part of your existing business process to maximize the collection of Accounts Receivables. iTouchPoint has the capability to support your organization with the most secure and advanced accounts receivable management solutions that are customized and developed to accommodate your specific needs.

Our integrated collections operations are strategized to drive measurable cost reductions and offer the benefits of a one-stop solution for your collections process. Our Collection programs are enabled by state-of-the-art technology and infrastructure offshore - both in Philippines and India.

Our dedicated Risk management team offers comprehensive understanding of loss mitigation and provides a consultative approach, while adopting industry-served best practices to develop customized solutions with a focus on customer retention, reduced losses and delinquent rates.

iTouchPoint's collections process approach varies based on different risk levels and expected future value. Our Collection Programs are designed to:

• Decrease the number of days outstanding in receivables
• Accelerate cash flow through quick & efficient collections
• Minimize the costs incurred for collection
• Reduce the number of accounts written off to bad debt
• Maintain quality community relations

iTouchpoint's array of Collection services include:

• Pre and Post-charge-off collections
• Early fraud identification
• Credit card activation
• Property recovery
• Skip tracing
• Disaster prevention and recovery