Careers Overview

iTouchPoint, based in the US, India and Philippines is a leading provider of Business Process Outsourcing.  We are looking for qualified and motivated individuals to be a part of our growing team.

Our Customer Care Outsourcing Services offers complete contact management solutions to Global 2000 companies via telephone, e-mail, website (live pro-active and reactive chat) and fax.  At iTouchPoint, we identify people as our biggest asset.  Our primary focus is to provide an environment of growth, where our employees can work to achieve their fullest potential, and service our customers with passion.

At iTouchPoint, we foster a culture of knowledge development & sharing and entrepreneurship, and therefore teamwork naturally becomes an integral part of our work culture. Teamwork, we firmly believe will lead to Goal-based Action, which in turn will breed excellence. Management development, retention and success are what we consistently strive to achieve. 

If you are an aspiring individual wanting to grab the winning edge, if you believe in sharing and growing, then you could become a part of the iTouchPoint professional team.

Contact Center:

We have a range of openings in our contact center, for QA Analysts, Team Leads, Supervisors and Customer Service Agents.   Contact our human resources team with your resume.

Information Technology:

We have current openings ranging from entry level Desktop Support to IT, Network and PCI Security Management.  If you would like to be a part of our team working on technologies such as LAN/WAN, MPLS, Virtualization, Private Cloud, Enterprise Telephony, Distributed Systems, etc., then email your resume to our human resources team today!